Cloth $80.00 ISBN: 9781847424792 Published April 2011 For sale in North and South America only
Paper $39.95 ISBN: 9781847424785 Published April 2011 For sale in North and South America only

Organisational innovation in health services

Lessons from the NHS treatment centres

John Gabbay, Andree le May, Catherine Pope, Glenn Robert, Paul Bate, and Mary-Ann Elston

Organisational innovation in health services
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John Gabbay, Andree le May, Catherine Pope, Glenn Robert, Paul Bate, and Mary-Ann Elston

Distributed for Policy Press at the University of Bristol

184 pages
Cloth $80.00 ISBN: 9781847424792 Published April 2011 For sale in North and South America only
Paper $39.95 ISBN: 9781847424785 Published April 2011 For sale in North and South America only
Amid a welter of simultaneous policy initiatives, treatment centres were a top-down NHS innovation that became subverted into a multiplicity of solutions to different local problems. This highly readable account of how and why they evolved with completely unforeseen results reveals clear, practical lessons based on case study research involving over 200 interviews. Policy makers, managers and clinicians undertaking any organisational innovation cannot afford to ignore these findings.
For more information, or to order this book, please visit http://www.press.uchicago.edu
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