Managing Performing Living
Effective Management for a New Era
Distributed for Campus Verlag
In this classic study from management expert Fredmund Malik, managers will find sound professional advice for successful management in their organizations. Malik offers advice for improving skills in organization, decision-making, supervising, budgeting, and numerous other management-related tasks. This volume is designed for managers in business and industry, students of management, public and university administrators, and executives in other types of organizations. It can be used independently or as a companion volume to Malik’s Management: The Essence of the Craft.
Preface to the English Edition
Foreword and Introduction
Part I
Professionalism
The Ideal Manager—the Wrong Question
The Universal Genius
The Effective Person
No Common Ground
Being or Doing
Interviews Are Useless
Professionalism Can Be Learnt
Erroneous Theories and Misconceptions
Erroneous Theories
Misconceptions and Errors
Management as a Profession
Constitutional Thought
Management as a Profession
The Most Important Profession in a Modern Society
A Mass Profession
A Profession without Training
Elements of the Management Profession
Part II
The Principles of Effective Management
Introduction
Focusing on Results
A Self-Evident Fact?
Misconceptions
And what about Those Who Cannot Accept This?
Pleasure of Result?
Contribution to the Whole
Position or Contribution?
Specialist of Generalist?
Holistic Thinking
Contribution and Motivation
Contribution instead of Title
The Consequence of Organization
Concentration on a Few Things
The Key to Results
Rejection without a Reason
Examples of Application
Utilizing Strengths
Fixation on Weaknesses
Making Strengths and Tasks Compatible
Should Weakness Be Ignored?
No Personality Reform
Why Focus on Weaknesses?
Learning from the Great
How Are Strengths Recognized?
Types of Weaknesses
The Two Sources of Peak Performance
Trust
Robustness of the Management Situation
How is Trust Created?
Positive Thinking
Opportunities instead of Problems
From Motivation to Self-Motivation
Inborn, Learnt, or Forced?
Freedom from Dependence
Doing Your Best
Summary: Management Quality
Part III
Tasks of Effective Management
Preliminary Remarks
Managing Objectives
No Systems Bureaucracy
Personal Annual Objectives
The General Direction
Basic Rules for Management by Objectives
Organizing
Warning against “Organizitis”
The Is no such Thing as “Good” Organization
The Three Basic Issues of Organizing
Symptoms of Bad Organization
Decision-making
Misconceptions and Mistakes
The Decision-Making Process
Participation in the Decision-Making Process
Supervising
There Must Be Supervision
Trust as the Foundation
How Do We Supervise?
Measurement and Judgment
Developing People
People instead of Employees
Individuals instead of Abstractions
Additional Aspects
Synopsis: And what about all the other Tasks
Part IV
Tools of Effective Management
Preliminary Remarks
Meetings
Reduce the Number of Meetings
Crucial for Success: Preparation and Follow-Up Work
Chairing a Meeting Is Hard Work and Requires Discipline
Types of Meetings
Meetings Should not Degenerate into Social Occasions
Types of Items on the Agenda
Not Item without Action
Striving for Consensus
Are Minutes Required?
Meetings without an Agenda
The Most Important Factor: Implementation and Ongoing Follow-Up
Reports
The Small Step to Effectiveness
Clarity of Language
Bad Practices, Unreasonable Demands, and Foolishness
Job Design and Assignment Control
Six Mistakes in Job Design
Assignment Control
Personal Working Methods
Boring, perhaps, but Extremely Important
Fundamental Principles of Effective Working Methods
Regular Review and Adaptation
The Basic Areas
The Budget and Budgeting
One of the Best Instruments of Effective Management, if Properly Applied
From Data to Information
Special Tips
Clear Documentation
Performance Appraisal
No Standard Criteria
No Standard Profile
A Better Method
Where Is Standardization, Allied to Caution, Appropriate?
How Do the Experts Do It?
And what about Those Who Do not Want to Be Assessed?
Systematic Waste Disposal
Largely Unknown, but Important
From the Concept to the Method
Key to Wide-Ranging Consequences
The Path to Personal Effectiveness
What if We Cannot Eliminate…?
A Tip in Conclusion
Summary: Touchstone of Professionalism
Postscript: From an Art to a Profession
Appendix: Synopsis
Literature
Index
Economics and Business: Business--Business Economics and Management Studies
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