Paper $28.95 ISBN: 9781861345738 Published February 2004 For sale in North and South America only

Making a difference?

Exploring the impact of multi-agency working on disabled children with complex health care needs, their families and the professionals who support them

Ruth Townsley, David Abbott, and Debby Watson

Making a difference?
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Ruth Townsley, David Abbott, and Debby Watson

Distributed for Policy Press at the University of Bristol

96 pages
Paper $28.95 ISBN: 9781861345738 Published February 2004 For sale in North and South America only
Many health, education and social service initiatives aim to implement better multi-agency working between agencies and professionals. But what difference does this sort of organisational change make to those families and children on the receiving end? Making a difference? explores the process and impact of multi-agency working on disabled children with complex health care needs and the families and professionals who support them. Examining in detail the work of six multi-agency services, the report describes the process of multi-agency working, key success factors, and outcomes for professionals, as well as the impact on families in terms of their daily life, well-being, and contact with services and professionals. A concluding chapter summarises key issues and makes recommendations for policy and practice.
For more information, or to order this book, please visit http://www.press.uchicago.edu
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