1. Policy, People, and the New Professional: An Introduction
Jan Willem Duyvendak, Trudie Knijn and Monique Kremer
PART I: POLICY
2. The Rise of Contractualisation in Public Services
Trudie Knijn and Peter Selten
3. Evidence-Based Policy: From Answer to Question
Giel Hutschemaekers and Bea Tiemens
4. Societal Neurosis in Health Care
Margo Trappenburg
5. When Ideologies Bounce Back: The Problematic Translation of Post-Multicultural Ideologies and Policies into Professional Practices
Jan Willem Duyvendak and Justus Uitermark
PART II: PEOPLE
6. Safe Neighbourhoods
Sophie Body-Gendrot
7. When Diversity Matters
Marleen van der Haar
8. From Residents to Neighbours: The Making of Active Citizens in Antwerp, Belgium
Maarten Loopmans
9. Authority, Trust, Knowledge and the Public Good in Disarray
Monique Kremer and Evelien Tonkens
PART III: PROFESSIONALS
10. Heroes of Health Care? Replacing the Medical Profession in the Policy Process in the UK
Celia Davies
11. Tensions in Medical Work between Patients' Interests and Administrative and Organisational Constraints
Werner Vogd
12. Empowerment of Social Services Professionals: Strategies for Professionalisation and Knowledge Development
Jeroen Gradener and Marcel Spierts
13. Professional Management of Professionals: Hybrid Organisations and Professional Management in Care and Welfare
Mirko Noordegraaf
About the Contributors
References
Index
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